Help · Your account
Connect your own domain
Serve your site on your own address with one record.
Steps
- Sign in at account.amadalis.ai and open "Domains".
- Under "Add a domain", type "A domain you own", for example shop.yourbrand.com.
- Answer "Is this domain serving a site today?".
"No, it is new": you add one CNAME, and your site answers on the domain once we see it and its certificate is issued.
"Yes, it is live": your site keeps serving while TXT records prove the domain and its certificate; then one CNAME switch moves it with no downtime. - Choose "Add domain". The page then shows exactly what to set at your DNS provider and checks it every few minutes, marking each record "Seen" once it arrives.
- At your DNS provider, add the record the page shows: a CNAME pointing to app.amadalis.ai.
- Watch the domain move through "Pending verification" and "Certificate ready" to "Active". The certificate renews by itself.
Good to know
- A root domain, such as yourbrand.com without www, needs an ALIAS or ANAME record, or your provider's CNAME flattening. If your provider offers none, write to support@amadalis.ai.
- We never ask for your DNS password or a DNS token. Your registrar, your DNS and your email stay yours.
- Only the account owner adds and changes domains.
- "Check status" re-checks your domains on demand.
- Your site keeps its sites.amadalis.ai address as well. To choose which address is the original, see "Make a domain primary, or redirect it".
In a sentence
Ask the copilot "Attach shop.yourbrand.com". It shows the change on an approval card before anything happens.
Still stuck?
Email support@amadalis.ai. We aim to reply within one business day; at busy times it can take an extra day. Testers come first: we always give them priority so that they are unblocked.